Medicina JSC becomes the Prize Winner in the EFQM Excellence Award 2012 (European Fund of Quality Management)


10.10.2012

Medicina JSC becomes the Prize Winner in the EFQM Excellence Award 2012 (European Fund of Quality Management)

The jury thoroughly evaluated and assessed more than 100 participant organisations which resulted in a short list of 13 nominees. Out of them the jury identified 7 Prize Winners in different nominations and announced Medicina JSC the Prize Winner in the “Adding Value for Customers” nomination.
Marc Amblard, Chief Executive Officer of the EFQM, commented on this decision: Medicina JSC is the leading clinic in Russia. It provides a full range of medical services, high qualification of the doctors, the best and highly advanced medical equipment, first-class management team and genuine care of patients. There is a set of reasons why Medicina JSC deservedly won this Prize.
At the formal ceremony of the award presentation, Grigory E. Roytberg, president of Medicina JSC, Academician of the Russian Academy of Medical Sciences said, We are delighted and honoured to receive such a prestigious award. This award is a reflection of the extraordinary dedication of the staff of the clinic to achieve the highest level of medical service and best result in medical care area. We are proud that our long term efforts have received such high recognition by the highly regarded international organisation EFQM. We very much appreciate the Europe’s most prestigious professional award in the nomination, which correlates with our mission as we see it - serving patients needs with full commitment and constant aspiration for the ideal quality of services.
Today Medicina JSC offers the best level of medical services and their quality in Russia. The EFQM Excellence Model is implemented by dozens of thousands organisations in Europe and by hundreds of thousands organisations across the world. Every year the EFQM carries out the assessment of several thousand organisations. Medicina JSC which went through the assessment procedure for the first time in 2010 and received the assessment level of Recognised for Excellence 5*****, is now the only clinic in Russia to have won the Award for Excellence of the European Foundation for Quality Management (EFQM) in competition EFQM Awards 2012.

Contacts for mass media
Naomi Gussens, marketing and communication manager
Ph.: +32 2 7753514
E-mail: Naomi.goossens@efqm.org
www.efqm.org
Maria Malykhina, head of marketing and advertising department
Ph.: (499) 250-84-96, mob.: 8-916-741-64-67
E-mail: presscenter@medicina.ru www.medicina.ru

The European Excellence Model (EFQM Excellence Model) was developed by the European Foundation for Quality Management with the assistance of the European Commission and formed as the most popular quality tool to find leaders who shape the future and make it happen, acting as role models for its values and ethics and to improve the performance of the acting companies.
EFQM Excellence Model has recently been used to assess the performance and to identify key strengths and improvement areas of any organization to inspire and encourage their continuous improvement.
The EFQM Excellence Model is used as a basis for (self) assessment, an exercise in which an organisation is graded against a detailed set of 9 criteria. These criteria are based on the 8 Fundamental Concepts of Excellence used to score the organisations under consideration. The purpose of the EFQM Excellence Model is to identify the most efficient organisations in Europe (private, public or nongovernmental companies). The EFQM Excellence Award is granted to business leaders with indisputable reputation due to the constant implementation of their strategies and continuous efforts to improve the efficiency of their organisations. During this 5-day assessment programme an expert assessor team of 6-9 experienced international managers spend on average 500 hours on each application, visiting the premises and examining the papers, interviewing people and analyzing every applying organization according to the EFQM Excellence Model criteria.
Medicina JSC was established in 1990. It is a multi-specialty medical centre: it has a polyclinic, an inpatient facility, a trauma section, a 24 hour ambulance and the Sofia*Oncology Center. More than 300 doctors of 44 medical specialties work at Medicina JSC.
It is the only medical clinic in Russia accredited in accordance with the most reliable Joint Commission International (JCI) international standards of medical care, has independent confirmation that it meets all the internationally accepted requirements and holds ISO 9001:2008 certification.
Medicina JSC won the Award For Excellence of the European Foundation for Quality Management (EFQM) in competition EFQM Awards 2012 in the Adding Value for Customers nomination.
Medicina JSC is an accredited member of The Swiss Leading Hospitals Association and the winner of the Russian Government Quality Award for 2009.
In 2012 Medicina JSC put into operation a new building with a multi field Inpatient Department for 105 beds, 4 operating rooms, including a hybrid operating room, and the Sofia Oncology Center with the most advanced diagnostic and medical equipment, fitted within the framework of the innovative project SMART Clinic.